Effective Date: 25th May 2024
Welcome to Le Zeus! At lezeus.co.uk, we are dedicated to providing an exceptional and secure online gaming experience. We understand that your privacy is of paramount importance, especially when engaging with online gambling, which Google classifies as "Your Money Your Life" (YMYL) content due to its significant impact on your financial well-being. This Privacy Policy outlines how Le Zeus Gaming Ltd. (referred to as "we," "us," or "our") collects, uses, stores, and protects your personal data when you visit our website, play our Le Zeus slot game, or interact with our services.
We are not just providing a legal document; we are establishing a foundation of trust. This policy is designed to be transparent, easy to understand, and to demonstrate our unwavering commitment to your data protection, responsible gaming, and compliance with all applicable UK laws and regulations, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the licensing conditions set by the UK Gambling Commission (UKGC).
Le Zeus Gaming Ltd. is a company registered in England and Wales, operating the website lezeus.co.uk.
Registered Address: 123 Olympus Way, London, SW1A 0AA, United Kingdom
Company Registration Number: 12345678
ICO Registration Number: Z1234567
We collect various types of personal data to operate our services, comply with legal obligations, and enhance your experience. We ensure that each collection is based on a lawful basis as required by UK GDPR.
What we collect: Full name, date of birth, residential address, email address, phone number, nationality, gender, and copies of identification documents (e.g., passport, driving licence) and proof of address (e.g., utility bill).
Why: To create and manage your account, verify your identity and age (strict 18+ policy), prevent fraud, and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, as well as UKGC licensing requirements.
Legal Basis: Contract Performance & Legal ObligationWhat we collect: Deposit and withdrawal methods (e.g., card type, masked card number, bank account details), transaction history, and wagering records.
Why: To process your deposits and withdrawals, manage your betting activity on the Le Zeus slot, track financial transactions for security and regulatory compliance (AML), and adhere to PCI DSS standards for payment security.
Legal Basis: Contract Performance & Legal ObligationWhat we collect: Your bet history, win/loss records, specific game choices (e.g., playing "Le Zeus"), feature usage (e.g., activating "Bolt & Run" bonus, "Myth-Taken Identity" bonus, "Le God Mode" feature spins), session duration, chosen bet range (€0.10 - €50.00), and any responsible gambling limits you set (e.g., session limits, loss limits, single win limits). We also record interactions with game elements such as the Mystery symbols, Wilds, Scatters, and collection symbols (Coins, Diamonds, Clover, Pot of Gold).
Why: To provide the gaming service, ensure fair play, track your progress, improve game features, manage bonus offers, monitor for fraudulent activity, and support our responsible gambling initiatives by identifying potential problematic play patterns.
Legal Basis: Contract Performance & Legitimate InterestWhat we collect: IP address, device type, operating system, browser type, unique device identifiers, referral source, pages visited, time spent on pages, button clicks, and error reports. This includes data collected via cookies and Yandex.Metrica.
Why: To ensure the proper functioning and security of our website and the Le Zeus slot, analyse website traffic and user engagement, troubleshoot technical issues, and improve overall user experience.
Legal Basis: Legitimate Interest & ConsentWhat we collect: Records of your correspondence with our customer support team via email ([email protected]), live chat, or phone calls.
Why: To address your enquiries, resolve issues, provide customer service, and improve our support quality.
Legal Basis: Contract Performance & Legitimate InterestWhat we collect: Your preferences for receiving marketing communications from us.
Why: To send you updates, promotions, and information about new games or features, only if you have provided your explicit consent or where we have a legitimate interest (e.g., soft opt-in for existing customers).
Legal Basis: Consent & Legitimate InterestWhat we collect: Records of self-exclusion, deposit limits, loss limits, time-outs, and any communications related to your gambling habits or concerns.
Why: To protect vulnerable players and comply with our legal and social responsibilities as a licensed gambling operator under UKGC regulations. This data is handled with the highest level of sensitivity and security.
Legal Basis: Legal obligation, Public interest, Vital interest (in certain emergency situations).
Your data is used for the following purposes:
We are committed to protecting your data and will only share it when necessary, with appropriate safeguards in place.
We engage trusted third-party service providers to perform functions on our behalf. These include:
We may disclose your data to the UK Gambling Commission (UKGC), the Information Commissioner's Office (ICO), law enforcement agencies, financial crime units, or other governmental authorities when legally required to do so, for example, to comply with AML obligations, report suspicious activity, or respond to court orders.
In certain circumstances, and with your consent or as legally mandated, we may share relevant data with organisations dedicated to helping individuals with gambling problems, such as GamCare or GambleAware.
Our site may contain links to third-party casino sites as part of affiliate marketing programs. If you click on such a link and subsequently register or deposit at an affiliate casino, we may receive a commission. This process typically involves the use of cookies or tracking pixels to identify the referral source. We want to be clear that we do not share your personal data with affiliate partners for their direct marketing purposes. The data shared is generally limited to tracking the referral, and any personal data you then provide to the affiliate casino is subject to their privacy policy.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will ensure appropriate safeguards are in place.
No Selling of Personal Data: We will never sell your personal data to third parties.
Le Zeus Gaming Ltd. operates primarily within the UK. However, some of our service providers, including our analytics provider, may process data outside the UK or the European Economic Area (EEA).
We utilise Yandex.Metrica for web analytics. This service is provided by Yandex LLC, which is based in Russia. We acknowledge that Russia is not deemed to provide an adequate level of data protection by the UK government, meaning that the UK does not consider Russia's data protection laws to offer the same level of protection as the UK GDPR.
Our Mitigation Efforts: To minimise risks, we configure Yandex.Metrica to anonymise IP addresses wherever possible and focus on collecting aggregated statistical data rather than individual personal identifiers. We strive to limit the personal data transferred to what is strictly necessary for analytics.
Your Rights: By continuing to use our website, you acknowledge and accept this data transfer to Russia for analytics purposes. You can opt-out of Yandex.Metrica tracking by using browser extensions or by visiting the Yandex.Metrica opt-out page.
For other international transfers, we implement appropriate safeguards, such as reliance on UK-approved Standard Contractual Clauses (SCCs) or other legally recognised mechanisms, to ensure your data receives a similar level of protection as it would in the UK.
We take the security of your personal data very seriously and implement robust technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include:
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. You also have a role in protecting your data by using strong, unique passwords and keeping your account details confidential.
Under UK GDPR, you have several important rights regarding your personal data:
To be informed about how your data is collected and used (as explained in this policy).
To request a copy of the personal data we hold about you.
To request that any inaccurate or incomplete personal data we hold about you is corrected.
To request the deletion of your personal data, under certain conditions. Note: Due to legal obligations (AML, UKGC), we may be required to retain certain data.
To request that we limit the way we use your personal data, under certain conditions.
To request that we transfer your personal data to another organisation, or directly to you, in a machine-readable format.
To object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
To object to decisions being made about you solely based on automated processing that produces significant legal effects.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to your request within one month.
If you have a concern about our privacy practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for upholding information rights.
ICO Website: www.ico.org.uk
ICO Helpline: 0303 123 1113
Our website uses "cookies" and similar technologies (e.g., tracking pixels) to enhance your experience, analyse site usage, and support our services.
Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website. They help the website remember information about your visit.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our website or the "Le Zeus" game may become inaccessible or not function properly.
We are deeply committed to promoting responsible gambling and protecting our players. Our Privacy Policy underpins this commitment by ensuring that data related to your gaming behaviour and limits is processed to safeguard your well-being.
The "Le Zeus" slot, and our platform, offers several tools to help you manage your play, including:
We use your gameplay data (as outlined in Section 3) to monitor for potential signs of problematic gambling behaviour. This allows us to intervene proactively, offer support, or enforce limits as necessary.
If you are concerned about your gambling or that of someone you know, please contact these independent organisations for confidential advice and support:
GamCare: www.gamcare.org.uk | National Gambling Helpline: 0808 8020 133
GambleAware: www.gambleaware.org
Our services are strictly for individuals aged 18 or over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take immediate steps to delete that information from our records and terminate their account.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically. For significant changes, we will notify you through prominent notices on our website or directly via email.
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please contact our Data Protection Officer (DPO):
Le Zeus Gaming Ltd.
Email: [email protected]
Email: [email protected]
Website: https://lezeus.co.uk/
Le Zeus Gaming Ltd. is registered in England and Wales under Company Registration Number 12345678 and with the Information Commissioner's Office (ICO) under registration number Z1234567.